Special Allocation Service (SAS)

Our High Intensity User (HIU) service supports patients who frequently rely on urgent and emergency care due to complex health needs.

The service identifies these patients and develops personalised care plans tailored to their medical and social circumstances. A multidisciplinary team of healthcare professionals ensures a holistic approach, coordinating care across different services.

Patients also receive resources to manage their health more effectively, with regular monitoring to review and adjust their care plans as needed.

The HIU service aims to improve patient outcomes and quality of life while reducing the strain on emergency services. The service successfully decreases unnecessary hospital visits and patients benefit from a more effective healthcare experience.